Shelley Featherstone RMT
Ottawa, Ontario


cell (613) 266-6456

Frequently Asked Questions

How can massage therapy help me?

Massage therapy can be beneficial to people of all ages and conditions and is widely used to help obtain relief from many specific problems, including:

  • Inflammatory conditions such as arthritis and tendinitis
  • Stress relief and associated conditions
  • Headaches and migraines
  • Muscle and related conditions such as spasms, strains and sprains
  • Back pain
  • Repetitive strain injury
  • Circulatory and Respiratory problems
  • Pregnancy and labour discomfort
  • Post-injury and post surgical rehabilitation

Can anyone receive massage therapy?

Yes, massage therapy is appropriate for individuals of all ages, including infants, children, and the elderly; however, there are some conditions for which massage therapy is not appropriate.  A qualified Massage Therapist (RMT or MT) is trained to recognize these cases.

Many Massage Therapists treat a variety of diseases and disorders while other Massage Therapists concentrate on certain conditions (fibromyalgia) or groups of people such as athletes, performers, women during pregnancy (including labour and delivery), infants and children.  When booking your first consultation, be sure that the Massage Therapist is the right choice for you.


Is massage therapy a regulated health profession?

The practice of massage therapy is regulated under the Regulated Health Professions Act, 1991 (RHPA) and is therefore a Regulated Health Profession.  Only individuals who have completed the requisite training and have met the strict competency requirements of the College of Massage Therapists of Ontario (CMTO) can call themselves a "Massage Therapist" or a "Registered Massage Therapist".

When seeking massage therapy, look for an individual who uses one of those two titles and ask to see their registration with the CMTO.

Alternatively, look for someone who displays the logo of the Ontario Massage Therapist Association to find the Professional Hands You Can Trust.  All OMTA members must maintain their registration with the CMTO in order to be members.


Do I have to remove all my clothing for massage therapy?

No.  Your comfort as a client is of the utmost to all Registered Massage Therapists, whether that is in the context of the clothing you wear or the treatment you receive. Massage Therapists can provide important treatment whether you elect to remove any, some, or all of your clothing.  All RMTs are trained in proper draping procedures to ensure that your privacy is completely respected at all times during treatment.  Your comfort and ability to relax is paramount to effective treatment.

Registered Massage Therapists will also describe the treatments to be provided to ensure that you are comfortable with them.  Your consent is sought before treatment is provided.  If you are uncomfortable, your RMT wants you to let them know immediately, whether that discomfort involves the treatment, draping or any pain you may experience.

Be sure and discuss the most effective means of treatment with your Massage Therapist.


Does massage therapy hurt?

As with many treatments affecting the soft tissue, there are times when massage therapy can cause some light discomfort but it is not harmful.   Discomfort usually diminishes and no technique of this nature is used without the therapist first discussing it with the client and obtaining your permission. A comfort scale will be established and the therapist will work to the client's tolerance level. The client can stop or change the treatment at any time and Massage therapists will modify their techniques to meet their client's needs.


What happens on the first visit?

On the first visit you will complete a confidential health history as part of your assessment. This is important as the Massage Therapist needs to know if you have any medical conditions or are taking any medications. The Massage Therapist will listen to your concerns, assess your individual needs as well as other factors that may be contributing to your injury (lifestyle, nutritional status, etc.). The Massage Therapist will then develop a treatment plan with you to ensure you receive appropriate treatment that will help you return, as much as possible, to your normal activities.